We are a customer service company specialized in performing professional medical information services on behalf of pharmaceutical and medical device companies in the Nordics. We deliver a high-quality service, characterized by values such as commitment, efficiency and professionalism as well as a belief that together we can make a difference.

About us

Who are we?

The Medinfo story began back in 2014 when MedHelp AS (established 2008) launched a medical information (MI) service and subsequently began its first patient support program (PSP) in 2017. After experiencing substantial growth in these fields, Medinfo was spun out as an independent entity in 2021. Today we are a customer service company with outsourcing as a business concept, focusing entirely on medical information and patient support program services.

Medinfo ApS is 100% owned by MedHelp Sjukvårdsrådgivning Holding AB based in Stockholm, Sweden.

Why Medinfo?

Medinfo ApS has become a strong actor in pharmaceutical and medical device expert services covering the Nordics. All medical information projects are handled by qualified nurses, whilst patient support programs are handled by a team of professionally trained nursing and pharma students. We operate 24/7/365, and our dedicated staff encompass a total of 25 years’ experience between them in handling medical information and patient support projects. Our service is provided in Danish, Norwegian, Swedish and English across phone, email and chat interactions.

Our mission

“We are driven to help pharmaceutical and medical device companies to be successful in the Nordics by offering high-quality medical information services, so our customers can focus upon their core business and competencies. For us, it’s important to build a sustainable and long-term collaborations and make everyday life easier for our customers”.

Medinfo as a partner

Highly experienced

20+ years of experience in performing MI services efficiently

Quality in focus

We consistently deliver high-quality case management in accordance with customer requirements

More time to focus on your core business

Outsourcing your MI service to us gives you more time to focus on your core business

Cost savings for your company

Outsourcing to us is the most cost-efficient solution to your service needs.

Subsidiary of

Medhelp Sjukvårdsrådgivning Holding AB

Do you want to learn more about how we can help your company?